Main purpose of job
To generate new profitable business from both new and existing clients with a prime focus on the following main areas: –
- Promote our holistic product offering, focused on NavCom, in the commercial maritime marketplace.
- Prospecting for new hardware/airtime/smart maintenance service plan sales in both existing and diverse markets to future proof our products and solutions portfolio.
- To work in close co-ordination with the service department to promote and sell NAVCOM services across key maritime customers.
- Communicate all client and market feedback to senior management as part of our continuous product / service development.
Key Tasks
- To promote, market and sell NAVCOM products and services to new & existing accounts.
- Handle new sales enquiries as distributed by the Group Sales Director.
- To develop/maintain strong relationships in all areas and levels with nominated customers.
- To liaise with and manage the process flow with the Technical Services Department to ensure excellent service provision to our customers.
- To provide sales support to specified Key customers ensuring prompt follow up of all sales and service requests maximising loyalty and customer stickiness.
- To provide quotations within the company guidelines as agreed with the Group Sales Director.
- To have commercial awareness of the marketplace and customer’s account activity.
- Meticulously maintain the sales database dynamically with new leads and progress notes
- Draft and maintain account plans for key customers/territories.
- To produce sales budgets, forecasts and reports as required.
- To ensure contracts and purchase orders are issued and signed by the customer in good time for us to meet with the customers delivery dates.
- To take part in market initiatives within the Sales Team to maintain and increase customer awareness of Company products and services and generate new leads.
- To build and maintained knowledge of the company’s products to a level commensurate with the needs to promote all offerings effectively.
- Other sales related activities as required, e.g. exhibitions, seminars, etc.
Supervision
None
Assignment and Review of Work
Work assigned on a day-to-day basis resulting from:
- Own customer enquiries or issues
- Specified Key Customer enquiries / sales issues that have been requested from the Sales Director or another Sales Manager as applicable to the customer.
Decision Making
- As authorised in the Delegation of Authority (DoA).
- Proactive approach to sales requests required with ability to be able to prioritise and escalate where necessary.
Judgement
- As determined by day-to-day workload.
- Good Commercial Skills and analysis of customer requirements.
- Expected to exercise high level of judgement to avoid unnecessary delays and escalation to management
Contacts With Others
- All departments within Company and nominated customers.
- Note this job will entail liaising with international customers and as a result will entail working outside of ‘normal office working hours from time to time.
Equipment
- Laptop
- Mobile Phone
Key experience/skills/qualifications
Essential:
- Ability to obtain and retain a minimum of SC security clearance within the UK.
- Strong customer focus.
- Highly commercially aware.
- Ability to work on own initiative.
- Deep knowledge of and experience in selling primarily NavCom, and SatCom systems, airtime and services in the commercial maritime market.
- Considerable exposure to end users in the NavCom and/or SatCom maritime market.
- Knowledge of or ability to quickly learn NAVCOM product and services.
- High degree of computer literacy including MS 365 toolset.
- Ability to multi-task and produce accurate work with short deadlines.
- Interpersonal/Team skills.
- Flexibility around working hours – this is not a 9-5 job.
- Must be prepared to travel extensively.
- Ability to ‘think outside the box’.
- As comfortable presenting to engineers and well as the C Suite
Most Difficult Part of Job
- Overcoming the competition
- Working to tight timescales/customer deadlines. Applicant must be prepared to work on demand outside of office hours and during weekends if necessary.
- During probation period 4 days per week in the office to maximise exposure to the business, its people and to develop personal brand. After that, office-based Monday, Tuesday and Thursday unless traveling to meet customers.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
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