Service Hub Coordinator

Who are we recruiting for?

A global leader in the maritime industry, providing cutting-edge service solutions to clients worldwide. They are dedicated to delivering excellence in marine support, ensuring seamless operations across the industry.

What will you be doing?

• Managing incoming service requests globally, assessing client needs, and coordinating engineers and spare parts for optimized service delivery.
• Prioritizing tasks efficiently by considering time zones, shipment logistics, urgency, and external assistance.
• Liaising with ship agents worldwide to arrange attendance and dispatch spare parts, ensuring smooth service execution.
• Preparing service confirmations, quotations, and checking financial data to facilitate seamless transactions.
• Collaborating with technical teams, engineers, and sales to provide top-tier customer service and uncover new business opportunities.

Are you the ideal candidate?

• Fluent in English and French (essential).
• Previous experience as a Service Coordinator, preferably within the maritime sector.
• Strong communication skills, both written and verbal, to engage with global customers.
• A team player with a proactive, problem-solving mindset.
• Ability to thrive in a fast-paced, 24/7 operational environment.

What’s in it for you?

• Career growth in a globally recognized company.
• A dynamic, fast-paced work environment with an international team.
• Training and development opportunities to enhance your skills.
• Competitive salary and benefits package.
• Work-life balance, including flexible hours and remote support options.

Who are we?

Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.