Job title: Customer Success Executive (Arabic Speaker)
Location: Dubai
Who are we recruiting for?
A uniquely vibrant industry leader in advanced SaaS solutions to the maritime, commodities, and compliance sectors, renowned for an inspired and innovative team culture.
What will you be doing?
- Champion customer relationships with a strong focus on rapport-building, delivering engaging on-site and online training with a creative and proactive flair.
- Manage a portfolio of around 100 successful accounts, providing assured and actionable advice, maximizing product engagement and outcome-driven value for clients.
- Conduct improved risk assessments, ensure high client satisfaction, and respond to urgent needs with bravery and flexibility, including travel across GCC countries.
- Offer translated technical solutions in a way that motivates and empowers clients, making complex information accessible and valuable.
- Collaborate with diverse, focused internal teams to drive continuous enhancements and initiate bold business growth opportunities.
Are you the ideal candidate?
- Qualified and fluent Arabic speaker
- Motivated, tech-savvy, and experienced in SaaS, compliance, or maritime/banking, with strong Excel and CRM proficiency.
- Inspired, excellent communicator, determined relationship-builder, and fast to adapt in vibrant, multicultural environments.
- Brave, resilient, and keen to work flexible hours (occasional evening/weekend calls); able to travel regionally as required.
- Degree-educated or with exceptional relevant experience.
What’s in it for you?
- Competitive monthly salary of 18,000-20,000 AED.
- 25 days annual leave, plus flexibility to work from anywhere for up to 30 days.
- Strong, private Bupa health insurance – one of the best in the country.
- All local travel expenses covered, including international customer visits.
- Stable, successful team environment-average tenure of over 3.5 years.
- Growth, long-term career prospects, and commitment to professional improvement.
- Unique culture focused on creativity, learning, and true work-life balance.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
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