Job title: Key Account Manager
Location: Philippines

Who are we recruiting for?
Our client, a renowned marine logistics service provider with a global presence, is seeking an Account Manager to join their team in Philippines. This role will serve as the primary liaison for key clients, focusing on enhancing operational performance, ensuring customer satisfaction, and driving business growth within the region.

What will you be doing?

  • Cultivating and nurturing strong relationships with key clients to guarantee exceptional customer satisfaction and retention
  • Coordinating day-to-day operational tasks, including managing quotations and overseeing service delivery
  • Identifying opportunities for upselling additional services and cross-selling new products to assigned accounts
  • Developing and maintaining customer tariffs, standard operating procedures (SOPs), and reports
  • Conducting regular performance reviews with clients and implementing service improvements as needed

Are you the ideal candidate?
The ideal candidate will possess:

  • Extensive knowledge of global freight forwarding and marine logistics processes
  • A proven track record in managing client relationships and driving business growth
  • Strong communication and stakeholder management skills
  • Expertise in onboarding new business, managing operational procedures, tariffs, and reporting

What’s in it for you?

  • A self-sufficient role with ample opportunities for personal and professional growth
  • A dynamic work environment surrounded by motivated colleagues
  • Full-time, permanent employment with a rapidly expanding organization
  • Numerous career advancement opportunities within a thriving industry

Who are we?

Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.

Apply now

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