Job Title: Implementation Manager
Location: Copenhagen
The Opportunity:
Executive Integrity has partnered with Portchain, a Copenhagen software company changing how container shipping plans port calls. Ships and terminals have long coordinated arrivals by email and phone. Portchain replaces that with one shared platform, so ships arrive on time, wait less and burn less fuel. Its network connects 40% of the world’s container terminal capacity, is trusted by some of the biggest container lines, and is the only global network of its kind. This role grows that network, bringing new terminals on board and seeing the results within weeks.
The Impact You Will Have:
- Own each onboarding end to end: introduction, kick-off, training and close contact after go-live.
- Grow Portchain’s terminal network, bringing new terminals on board alongside the shipping lines.
- Hand over working terminals ready for long-term use, with results visible within weeks.
- Shape the onboarding playbook so each terminal goes live faster than the last.
What Success Looks Like:
- Three to five years taking B2B software customers live. Shipping experience is a bonus but not a necessity.
- Commercial mindset when in front of customers.
- Resilient and patient: you keep an onboarding moving when a terminal needs more time or convincing.
- Takes pride in running a clear process well and training users who are not technical.
- Self-driven, organised and keen to grow into larger accounts.
What Is on Offer:
- A competitive salary package and a great office culture in central Copenhagen.
- This is a highly dynamic and collaborative team where your impact is visible from your first month.
- All the pace and freedom of an agile software company where new ideas move quickly, with the backing of a global group.
- Training from the Director of Customer Delivery, who built the onboarding approach, and room to grow into larger accounts.
- Make a real difference by improving the sustainability and digital transformation of a global industry.
If you take customers live and want your work to change a global industry, apply today!
Who are we? Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
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