Project Manager

Job Title: Project Manager – Professional Services

Location: Hemel Hempstead

Who are we recruiting for?

A leading provider of enterprise software solutions, delivering tailored systems that transform the way businesses operate. This organisation values collaboration, innovation, and long-term relationships, empowering employees to grow, develop, and thrive professionally. This is a confidential opportunity to lead complex ERP and professional services projects, ensuring successful delivery and exceptional customer outcomes across multiple sectors.

What will you be doing?

• Leading the planning, execution, and delivery of ERP and professional services projects across multiple clients.

• Developing and implementing project plans, Statements of Work (SOWs), and execution pipelines to ensure projects are delivered on time and within budget.

• Managing resource allocation, forecasting, budgeting, and change control across multiple projects.

• Coordinating handovers from Sales to Implementation and from Implementation to Support teams, ensuring smooth transitions.

• Acting as the primary point of contact for clients, managing expectations, and maintaining customer satisfaction.

• Monitoring project progress, facilitating project meetings, and introducing efficient resource-sharing practices.

• Collaborating with cross-functional teams across Development, Sales, Hardware, and Support to achieve project goals.

• Mentoring junior consultants and project team members, fostering professional growth and best practice adoption.

• Driving process improvements, knowledge sharing, and the adoption of Agile methodologies within the project delivery teams.

Are you the ideal candidate?

• Proven experience as a Project Manager with a minimum of 3 years’ experience delivering ERP or enterprise-level software implementations.

• Strong knowledge of project management methodologies (PMP, PRINCE2, Agile, or Lean).

• Excellent customer-facing skills and experience managing stakeholder expectations on-site and remotely.

• Proficiency in Microsoft Office Suite, including Word, Excel, and Project.

• Strong organisational, time management, and problem-solving skills, with the ability to balance priorities across multiple projects.

• Commercially aware, adaptable, and able to work effectively in cross-functional teams.

• Excellent written and verbal communication skills across all stakeholder levels.

• Experience working in Agile software delivery environments is highly desirable.

What’s in it for you?

• Competitive salary (£60,000 – £80,000 DOE) with performance-related incentives.

• Opportunity to lead high-impact, enterprise-level ERP and professional services projects.

• Exposure to diverse clients and sectors, with the ability to shape project delivery strategies.

• Flexible and hybrid working arrangements to support work-life balance.

• Private healthcare, pension contributions, exercise reimbursement, and 25 days of paid leave.

• Participation in team and company social events, including BBQs, golf outings, and charity initiatives.

• A clear career progression path and professional development opportunities within a collaborative, innovative environment.