Regional Team Leader- Technical Support

Location Athens
Discipline: Marine Digital
Job type: Permanent
Salary: Up to £55000.00 per annum + Plus attractive benefits package
Contact name: Christopher Slade

Contact email: christopher.slade@executive-integrity.com
Job ref: BBBH622_1673189434
Published: 22 days ago
Expiry date: 07 Feb 2023 23:59

Job title: - Regional Team Leader Technical Support

Location: Greece, Germany or UK

Whom are we recruiting for?

Executive Integrity is delighted to partner exclusively with this maritime powerhouse within maritime digitalisation, helping reduce emissions through its navigation, weather routing and vessel performance suite.

What will you be doing?

  • Manage regional technical support team & drive the transformation of the regional team from legacy product support to new software products focused on digital navigation data

  • Contribute to the definition of and be responsible for meeting team KPIs

  • Prepare and support the roll-out of solutions to customers

  • Cooperate on service tickets with relevant int./ext. stakeholders (technical specialists, After-Sales, Product Management, etc.)

  • Support product development through structured collection/evaluation of client & team feedback

Are you the ideal candidate?

  • Experience in the maritime industry, ideally currently managing a technical support team

  • Technical experience as a nautical officer or electronics service engineer with experience in navigation and communication equipment

  • Experience and willingness to manage & lead an international team daily and in change management

What's in it for you?

This a truly exceptional chance to join an innovative company combatting maritime emissions through digital software. An international organisation with the opportunity for continued growth and progression

Who are we?

Executive integrity is a global executive search and recruitment consultancy with a focus in the Maritime and Renewable Energy Sectors for a more sustainable world. We donate a proportion of our annual profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.

Every placement we make, we plant a tree with the National Trust.