The story behind the search
The challenge
Strategic hiring ahead of a new growth phase
ShipServ was preparing for its acquisition by Marcura and needed to strengthen key functions across its global business. The requirements spanned data, product, procurement and customer relationships.
The company needed senior people with maritime industry knowledge, technical capability and a strong understanding of customers. Many suitable professionals were not actively seeking new roles.
The takeaway: Specialist leadership for a changing global business.
The brief
Four complementary leadership appointments
The brief covered Head of Industry Insights and Operations, Senior Product Manager for Procure-to-Pay, Head of Relationship Management in APAC and Head of Global Relationship Management.
The search needed to connect technical and commercial experience with ShipServ’s product and customer priorities.
The takeaway: Leadership across insights, product and relationships.
The search
Targeted headhunting supported by sector knowledge
Executive Integrity mapped relevant organisations and directly approached professionals with the required industry experience. The search considered customer focus alongside technical and functional skills.
Regular communication, interview preparation and support during negotiations helped maintain momentum and alignment through each appointment.
The takeaway: Direct approaches reached experienced passive candidates.
The placement
Four senior professionals appointed
Saurish Nandi joined as Head of Industry Insights and Operations with 15 years of procurement and analytics experience and a background spanning business and AI.
Noel Ethirveerasingam joined as Senior Product Manager for Procure-to-Pay, bringing more than 15 years’ experience, including work at Arriva.
Jay Koh joined as Head of Relationship Management for APAC with experience at Sol-X and ABS in SaaS and maritime markets. Tristan Chapman joined as Head of Global Relationship Management with 16 years’ experience at Lloyd’s and exposure to clean energy.
The takeaway: Experienced leaders added across four strategic functions.
The result
Broader capability across the business
The appointments strengthened ShipServ’s ability to develop industry insight, manage procurement products and support customer relationships at regional and global levels.
Their combined backgrounds brought relevant technical and commercial experience into the business during an important transition.
The takeaway: Product and customer leadership aligned with ShipServ’s next phase.
Why it matters
Understanding the overlap between maritime and technology
The search required knowledge of the maritime market as well as the functions within a technology business. Mapping those overlaps helped identify professionals with useful sector relationships and transferable experience.
Tailored assessment and consistent support connected each candidate’s strengths to a specific requirement.
The takeaway: Sector knowledge connected several specialist talent markets.
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